Privacy policy

Return Policy At smartgadgetshub, we want you to be fully satisfied with your home product purchases. We offer a 30-day free return policy for all items shipped within the United States, with no restocking fees and free return shipping covered by the merchant. 1. Eligibility for Returns Returns must be initiated within 30 calendar days from the date of delivery. Items must be in their original, unused condition with all original packaging, tags, and accessories included. All home products (excluding custom-made items) are eligible for returns. 2. How to Initiate a Return To start your return, please contact our customer service team exclusively via email: info@smartgadgetshub.shop Include the following information in your return request: Your full name Order number Product name(s) and quantity to return Reason for return (optional) We will respond within 2 business days with a free pre-paid return shipping label and detailed return instructions. 3. Return Shipping All return shipping costs are 100% covered by smartgadgetshub. You will not be charged any fees for returning your items. Please ship the item(s) using the pre-paid label we provide – returns sent without our official label will not be processed. 4. Refund Processing Once we receive and inspect your returned item(s) (typically 3-5 business days after delivery to our warehouse), we will initiate your refund. Refunds are credited back to your original payment method. Refund processing times vary by payment provider (3-7 business days for credit/debit cards, 1-2 business days for PayPal). 5. Non-Returnable Items Custom-made or personalized home products are not eligible for returns, unless they arrive damaged or defective. 6. Damaged/Defective Items If you receive a damaged or defective item, contact us immediately at info@smartgadgetshub.shop with photos of the damage/defect. We will ship a replacement at no cost to you, or process a full refund – your choice.